{"id":1498,"date":"2024-03-27T12:54:12","date_gmt":"2024-03-27T16:54:12","guid":{"rendered":"https:\/\/www.ycdsb.ca\/hrea\/?page_id=1498"},"modified":"2024-09-04T15:24:13","modified_gmt":"2024-09-04T19:24:13","slug":"reporting-a-complaint","status":"publish","type":"page","link":"https:\/\/www.ycdsb.ca\/hrea\/reporting-a-complaint\/","title":{"rendered":"Reporting a Complaint"},"content":{"rendered":"\t<section class=\"section\" id=\"section_1600158080\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\t<div class=\"video-overlay no-click fill visible\"><\/div>\n\t<video class=\"video-bg fill visible\" preload playsinline autoplay muted loop>\n\t\t<source src=\"https:\/\/www.ycdsb.ca\/hrea\/wp-content\/uploads\/sites\/145\/2024\/03\/Comp-1_7.mp4\" type=\"video\/mp4\">\t<\/video>\n\n\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-bottom\"  id=\"row-2001150300\">\n\n\t<div id=\"col-1650897887\" class=\"col medium-5 small-12 large-6\"  data-animate=\"flipInX\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p style=\"text-align: right; margin: 0px; padding: 0px;\"><img decoding=\"async\" src=\"https:\/\/www.ycdsb.ca\/hrea\/wp-content\/uploads\/sites\/145\/2024\/04\/boy_04.png\" alt=\"Roles of the Office\" style=\"max-width:600px; width:100%; \" \/><\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1650897887 > .col-inner {\n  padding: 150px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-438879881\" class=\"col medium-7 small-12 large-6\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1794965247\" class=\"text\">\n\t\t\n<h1 style=\"margin: 0px; text-align: left; text-transform: uppercase; color:white; text-shadow: 6px 5px 0px rgba(0, 0, 139, 1); line-height: 100%;\">Reporting<br \/> a Complaint<\/h1>\n\t\t\n<style>\n#text-1794965247 {\n  font-size: 1.95rem;\n  line-height: 0.75;\n}\n@media (min-width:550px) {\n  #text-1794965247 {\n    font-size: 2.2rem;\n  }\n}\n@media (min-width:850px) {\n  #text-1794965247 {\n    font-size: 2.2rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-438879881 > .col-inner {\n  padding: 30px 0px 30px 0px;\n}\n@media (min-width:550px) {\n  #col-438879881 > .col-inner {\n    padding: 0px 0px 50px 0px;\n  }\n}\n@media (min-width:850px) {\n  #col-438879881 > .col-inner {\n    padding: 0px 0px 100px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-large align-middle\"  id=\"row-64189695\">\n\n\t<div id=\"col-791223107\" class=\"col small-12 large-12\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Concerns and complaints pertaining to human rights can be raised with the Office of the Human Rights and Equity Advisor (HREA) either by referral from a member of the Board or directly with the Office by using the Complaint form. All communications with the Office of the HREA are confidential.\u00a0<\/p>\n<p>Anyone part of the YCDSB education community or community member at large is able to fill in an official Human Rights &amp; Equity Advisor Complaint form and submit it to the Office of the HREA for review through the <a href=\"http:\/\/ycdsb.ca\">²ÝÝ®ÉçÇø<\/a> website.\u00a0<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.ycdsb.ca\/hrea\/wp-content\/uploads\/sites\/145\/2024\/05\/ycdsb_Asset-23.svg\" alt=\"\nREPORTING A COMPLAINT\" width=\"100%\" \/><\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-791223107 > .col-inner {\n  padding: 30px 0px 30px 0px;\n}\n@media (min-width:850px) {\n  #col-791223107 > .col-inner {\n    padding: 50px 0px 50px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-large\"  id=\"row-189232621\">\n\n\t<div id=\"col-1462989493\" class=\"col medium-6 small-12 large-6\"  data-animate=\"fadeInLeft\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2>Process<\/h2>\n<p>You will be guided through the HREA Complaint Form process and will be asked to provide specific information related to your Complaint. You will receive an email verifying that your HREA Complaint Form has been received and will be reviewed by the Human Rights &amp; Equity Advisor who will make a determination if the HREA Complaint may be addressed through this Office. It is essential that each section is carefully and completely filled out as this will help determine the Threshold for Review.\u00a0\u00a0<\/p>\n<p>All incidents\/complaints should be raised immediately, but can be raised up to one (1) year from an incident, or one (1) year in a series of incidents.<\/p>\n<p>Incidents that are not connected to Human Rights or a <i>Code<\/i>-protected ground will not be managed by the Human Rights Office and will be forwarded to the appropriate Board department. Contact your school\u2019s Principal, Superintendent or another appropriate member of the Board for concerns that are not connected to a <i>Code<\/i>-protected ground. More information on Code-based harassment and reprisal, along with protected characteristics, can be found on the <a href=\"https:\/\/www.ycdsb.ca\/hrea\/discrimination-code-based-harassment-and-reprisal\/\">discrimination, Code-based harassment and reprisal page<\/a>.<\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1462989493 > .col-inner {\n  padding: 30px 0px 30px 0px;\n}\n@media (min-width:850px) {\n  #col-1462989493 > .col-inner {\n    padding: 50px 0px 50px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1098803880\" class=\"col medium-6 small-12 large-6\"  data-animate=\"fadeInRight\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2>Instructions<\/h2>\n<p>Fill out the HREA Complaint Form, providing as much detail as you can.\u00a0 The information supplied will be used to determine whether or not the Complaint may be addressed by the Office of the HREA. Remember, your voice is important. After submitting, please wait for further instructions from our office regarding the status of your HREA Complaint.<\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1098803880 > .col-inner {\n  padding: 30px 0px 30px 0px;\n}\n@media (min-width:850px) {\n  #col-1098803880 > .col-inner {\n    padding: 50px 0px 50px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-large\"  id=\"row-366106481\">\n\n\t<div id=\"col-924892089\" class=\"col medium-6 small-12 large-6\"  data-animate=\"fadeInLeft\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2>Threshold for Review<\/h2>\n<p>Not every HREA Complaint received may fall under the jurisdiction of the Office of the HREA. Specific criteria, grounded in human rights laws and practices, is used to determine if a Complaint may be addressed by the Office of the HREA. Complaints which may not fall under the jurisdiction of the Office of the HREA may be dismissed or referred to other departments within the YCDSB for further investigation or response. More information on other departments or committees with the Board that may be able to handle your complaint can be found on the <a href=\"https:\/\/www.ycdsb.ca\/hrea\/roles-of-the-office\/\">Roles of the Office page<\/a>.<\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-924892089 > .col-inner {\n  padding: 30px 0px 30px 0px;\n}\n@media (min-width:850px) {\n  #col-924892089 > .col-inner {\n    padding: 50px 0px 50px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1965899850\" class=\"col medium-6 small-12 large-6\"  data-animate=\"fadeInRight\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2>Confidentiality<\/h2>\n<p>The information contained in this form is of a highly confidential nature and will be protected in accordance with the provisions of the Municipal Freedom of Information and Protection of Privacy Act.\u00a0 If the incident meets the Threshold for Review for a HREA Complaint, the Respondent will be notified in writing about the Complaint and the allegations in accordance with the Human Rights &amp; Equity Office parameters.\u00a0\u00a0<\/p>\n<p>The HREA does not provide legal advice, legal representation or act as legal counsel to the YCDSB or to the Complainant.\u00a0 To maintain appropriate independence and impartiality, the HREA will not provide advice or act in relation to a disputing party that places the HREA in an actual or perceived conflict of interest in relation to any other party to a dispute.<\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1965899850 > .col-inner {\n  padding: 30px 0px 30px 0px;\n}\n@media (min-width:850px) {\n  #col-1965899850 > .col-inner {\n    padding: 50px 0px 50px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-941567073\" class=\"col small-12 large-12\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2>Procedural Fairness<\/h2>\n<p>We shall investigate and manage the fact-finding process for complaints in a consistent, timely and fair manner. A complainant\u2019s right to pursue a complaint must be balanced with the respondent\u2019s right to be heard in an impartial and open process. Procedural fairness therefore includes the opportunity to respond, right to receive notice of procedural steps and the right to receive reasons for decisions reached.\u00a0<\/p>\n<h4>To report a complaint, please fill out this <a href=\"https:\/\/lfportal.ycdsb.ca\/Forms\/HREA-Complaint\">Complaint Form<\/a>. <\/h4>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-941567073 > .col-inner {\n  padding: 30px 0px 30px 0px;\n}\n@media (min-width:850px) {\n  #col-941567073 > .col-inner {\n    padding: 50px 0px 50px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1600158080 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n#section_1600158080 .section-bg-overlay {\n  background-color: rgba(255, 255, 255, 0.279);\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7672,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header.php","meta":[],"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","thumblist":"","meccarouselthumb":"","gridsquare":"","tileview":"","1536x1536":"","2048x2048":""},"post_excerpt_stackable":"<p>Reporting a Complaint Concerns and complaints pertaining to human rights can be raised with the Office of the Human Rights and Equity Advisor (HREA) either by referral from a member of the Board or directly with the Office by using the Complaint form. All communications with the Office of the HREA are confidential.\u00a0 Anyone part of the YCDSB education community or community member at large is able to fill in an official Human Rights &amp; Equity Advisor Complaint form and submit it to the Office of the HREA for review through the YCDSB website.\u00a0 Process You will be guided through&hellip;<\/p>\n","category_list":"","author_info":{"name":"YOUNGSUB KANG","url":"https:\/\/www.ycdsb.ca\/hrea\/author\/youngsub-kang\/"},"comments_num":"0 comments","featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","thumblist":"","meccarouselthumb":"","gridsquare":"","tileview":"","1536x1536":"","2048x2048":""},"post_excerpt_stackable_v2":"<p>Reporting a Complaint Concerns and complaints pertaining to human rights can be raised with the Office of the Human Rights and Equity Advisor (HREA) either by referral from a member of the Board or directly with the Office by using the Complaint form. All communications with the Office of the HREA are confidential.\u00a0 Anyone part of the YCDSB education community or community member at large is able to fill in an official Human Rights &amp; Equity Advisor Complaint form and submit it to the Office of the HREA for review through the YCDSB website.\u00a0 Process You will be guided through&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"YOUNGSUB KANG","url":"https:\/\/www.ycdsb.ca\/hrea\/author\/youngsub-kang\/"},"comments_num_v2":"0 comments","rttpg_featured_image_url":null,"rttpg_author":{"display_name":"YOUNGSUB KANG","author_link":"https:\/\/www.ycdsb.ca\/hrea\/author\/youngsub-kang\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":null,"_links":{"self":[{"href":"https:\/\/www.ycdsb.ca\/hrea\/wp-json\/wp\/v2\/pages\/1498"}],"collection":[{"href":"https:\/\/www.ycdsb.ca\/hrea\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ycdsb.ca\/hrea\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ycdsb.ca\/hrea\/wp-json\/wp\/v2\/users\/7672"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ycdsb.ca\/hrea\/wp-json\/wp\/v2\/comments?post=1498"}],"version-history":[{"count":5,"href":"https:\/\/www.ycdsb.ca\/hrea\/wp-json\/wp\/v2\/pages\/1498\/revisions"}],"predecessor-version":[{"id":2033,"href":"https:\/\/www.ycdsb.ca\/hrea\/wp-json\/wp\/v2\/pages\/1498\/revisions\/2033"}],"wp:attachment":[{"href":"https:\/\/www.ycdsb.ca\/hrea\/wp-json\/wp\/v2\/media?parent=1498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}